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Democratic Republic Of The Congo

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plan infoInstall your eSIM before or during your trip. Your plan will begin once you arrive at your destination and turn on your eSIM.

Frequently asked eSIM questions

Everything you need to know about our eSIM services and support.

How do I set up my Qoolline eSIM?

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To set up your Qoolline eSIM, you can either scan the QR code or use the Direct Install button in the app for automatic installation.

Which devices are compatible with the Qoolline?

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All iPhones released after 2018 support eSIM. Many Android devices also support eSIM. You can find the full list in the Help Desk.

Can I switch between my Qoolline eSIM and physical SIM?

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Absolutely, your device can store multiple eSIM profiles and you can easily switch between your Qoolline eSIM and physical SIM.

What kind of coverage can I expect with the Qoolline eSIM?

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Qoolline eSIMs offer extensive coverage in over 175 destinations.

How do I top up my eSIM data?

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You can top up your eSIM data easily through our app or website by selecting your eSIM plan and choosing a top-up package that suits your needs.

What if I need help with my Qoolline eSIM?

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Our customer support team is available 24/7 to assist you with any issues or questions regarding your Qoolline eSIM setup, usage, or troubleshooting.

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How does Qoolline work?

Choose your destination first, then a data plan according to your needs.

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Choose your destination and package
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Install your eSIM with a QR code
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Activate your eSIM easily
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Track your data with the Qoolline app

Why Qoolline?

Choose your destination first, then a data plan according to your needs.

Feature
Launch anywhere, anytime
Instantly launch your eSIM anywhere, anytime with just a few taps
Star
"It’s like launching a rocket—just a few taps and you’re connected, anywhere on the planet!"
Emma
R.
Feature
No physical SIM required
Connect effortlessly without the hassle of physical SIM cards
Star
"I loved how easy it was to set up—no more tiny SIM cards to lose or swap! It’s so straightforward; you’re online in seconds!"
James
P.
Feature
No roaming charges
Use the internet abroad without any extra roaming fees with Qoolline
Star
"I love that I can travel through different countries and not have to think about extra fees."
Sarah
H.
Feature
Always-on assistance
Customer support available around the clock whenever you need assistance
Star
"I had a question late at night and was surprised to get a response within minutes. The support team was so helpful!"
Andrew
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Download our app

Download the Qoolline app to purchase, manage and top up your eSIMs anytime, anywhere!

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