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Find and buy the best prepaid eSIMs online for your travels. Connect to the internet within minutes in more than 200 destinations around the world. Unlimited data in Europe, Mexico, China, Türkiye, Japan and the United States.

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    F.A.Q

    Everything you need to know about our eSIM services and support.

    How do I set up my Qoolline eSIM?

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    To set up your Qoolline eSIM, you can either scan the QR code or use the Direct Install button in the app for automatic installation.


    Which devices are compatible with the Qoolline?

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    All iPhones released after 2018 support eSIM. Many Android devices also support eSIM. You can find the full list in the Help Desk.


    Can I switch between my Qoolline eSIM and physical SIM?

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    Absolutely, your device can store multiple eSIM profiles and you can easily switch between your Qoolline eSIM and physical SIM.


    What kind of coverage can I expect with the Qoolline eSIM?

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    Qooline eSIMs offer extensive coverage in over 175 destinations.


    How do I top up my eSIM data?

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    You can top up your eSIM data easily through our app or website by selecting your eSIM plan and choosing a top-up package that suits your needs.


    What if I need help with my Qoolline eSIM?

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    Our customer support team is available 24/7 to assist you with any issues or questions regarding your Qoolline eSIM setup, usage, or troubleshooting.


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    Still have questions?
    Can't find the answer you're looking for? Our friendly team is here to help.