logo
Two Icon
First Icon
logo
image

CONTACT

Help Image

How can we help?

We would love to hear from you!

Our team is here to assist you promptly.

Contact form
Fill out this form so that we can answer your questions and our representatives will contact you as soon as possible.
Responsive
Countries
175+ Destinations
Find your next destination
Find and buy the best prepaid eSIMs online for your travels.
See destinations
image

F.A.Q

Everything you need to know about our eSIM services and support.

How do I set up my Qoolline eSIM?

plus

To set up your Qoolline eSIM, you can either scan the QR code or use the Direct Install button in the app for automatic installation.

Which devices are compatible with the Qoolline?

plus

All iPhones released after 2018 support eSIM. Many Android devices also support eSIM. You can find the full list in the Help Desk.

Can I switch between my Qoolline eSIM and physical SIM?

plus

Absolutely, your device can store multiple eSIM profiles and you can easily switch between your Qoolline eSIM and physical SIM.

What kind of coverage can I expect with the Qoolline eSIM?

plus

Qooline eSIMs offer extensive coverage in over 175 destinations.

How do I top up my eSIM data?

plus

You can top up your eSIM data easily through our app or website by selecting your eSIM plan and choosing a top-up package that suits your needs.

What if I need help with my Qoolline eSIM?

plus

Our customer support team is available 24/7 to assist you with any issues or questions regarding your Qoolline eSIM setup, usage, or troubleshooting.

Avatar
Still have questions?
Can't find the answer you're looking for? Our friendly team is here to help.
Get support
Home
Home
Destinations
Destinations
MyeSIMs
My eSIMs
Profile
Profile