Yes, you can receive calls on your primary number if your device supports having both a SIM card and eSIM activated simultaneously.

If you are using an iPhone, certain models support Dual SIM Dual Standby (DSDS) technology. This feature allows both your physical SIM and eSIM to remain connected, so you don’t miss any calls on either line. However, the number of active eSIMs depends on your device model.

Device Compatibility for Dual SIM

• iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13, iPhone 13 mini:

Supports Dual SIM with two active eSIMs or one nano-SIM and one eSIM.

• iPhone 12, iPhone 11, iPhone XS, iPhone XS Max, and iPhone XR:

Supports Dual SIM with one nano-SIM and one eSIM, but only one eSIM can be active at a time.

For more detailed information about your device’s eSIM capabilities, please refer to your manufacturer’s documentation.

Important Considerations

• Roaming Charges: Be aware that international roaming fees may apply when receiving calls on your primary number, depending on your carrier provider’s policy.

• Need Assistance? If you have any questions or encounter issues, feel free to contact our support team for help.

With Qoolline eSIM, you can stay connected wherever you are, without worrying about missing calls on your primary number. Enjoy seamless communication on the go!