How to Fix "Operation Code: 9 / Error Code: 10014" on Google Pixel
What should I do if I see "Operation Code: 9 / Error Code: 10014" when activating Qoolline eSIM on my Google Pixel?
If you receive the error message “Couldn’t activate service – There’s an issue with your SIM profile. To fix the issue, contact your carrier.” along with Operation Code: 9 and Error Code: 10014 on your Google Pixel device, don’t worry. This issue often occurs due to the way Google Pixel phones process eSIM QR codes.
Solution:
To resolve this issue, you’ll need to activate your Qoolline eSIM using the Manual Activation Code rather than the QR code.
Using the Manual Activation Code is a quick and reliable method to set up your eSIM and bypasses this common error on Google Pixel phones.
Conclusion:
If you encounter Error Code: 10014 on your Google Pixel, switch to the Manual Activation Code method to complete the eSIM activation. This approach ensures a smooth setup and access to Qoolline’s eSIM services.
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