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Why is My Qoolline eSIM Stuck on 'Activating' on iPhone? Causes & Solutions

What should I do if my Qoolline eSIM is stuck on 'Activating' on my iPhone?

Sometimes, Qoolline users may notice their eSIM remaining in an "activating" status on iOS devices. This often happens when the eSIM has been successfully installed but the user has not yet arrived in the region where they intend to use it. If your Qoolline eSIM displays "activating" or "activation failed," there is usually no cause for concern. This status typically indicates that the eSIM is fully installed and simply awaiting local network access. The activation should complete once the device is within the destination's network coverage area.

Using Your iPhone During Activation
Even while the eSIM shows "activating," you can still access device functions that don’t require network connectivity. This means you’ll still have access to non-network features on your iPhone.

Complete Activation Upon Arrival
Once you reach your intended destination, your device should connect to the local network, and the Qoolline eSIM activation will finalize. After this, you’ll be able to use all network-related services via your Qoolline eSIM.

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