Solution: eSIM Data Not Working After Adding More Data
Why is my Qoolline eSIM data not working after I added more data?
If your Qoolline eSIM data isn’t working after adding a new data pack, don’t worry—this is usually a temporary issue. Although the network typically activates additional data instantly, it may take up to 10-15 minutes for the network to process and authenticate the new data pack.
Solution:
To reconnect your eSIM to the network and begin receiving data, follow these simple steps:
- Toggle Airplane Mode: Turn Airplane Mode on, wait a few seconds, and then turn it off. This helps your device reconnect to the network.
- Wait for Activation: After toggling Airplane Mode, allow up to 15 minutes for the eSIM to re-authenticate on the network and start receiving the additional data.
Conclusion:
If you’ve added more data to your Qoolline eSIM and it’s not working immediately, try toggling Airplane Mode and allow up to 15 minutes for the network to activate the data. If issues persist, Qoolline support is here to assist you.
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